At Cielo Wanders, we strive to deliver your travel products efficiently and securely. Please review our shipping policy below.
1. Shipping Locations
- We currently ship to selected locations. Please check availability at checkout.
- We do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Estimated delivery time varies based on location:
- Local deliveries: 3-5 business days
- Regional deliveries: 5-10 business days
- Delivery delays may occur due to unforeseen circumstances such as weather, holidays, or logistical issues.
4. Cash on Delivery (COD) Policy
- We only accept Cash on Delivery (COD) as a payment method.
- Customers must pay the full amount to the delivery agent upon receiving the order.
5. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before placing an order.
6. Failed Deliveries & Incorrect Address
- If an order is returned due to an incorrect address or failure to receive the package, the customer may be responsible for additional shipping costs.
- Please ensure accurate shipping details before confirming your order.
7. Tracking Information
- Once your order is shipped, you may receive tracking details (if applicable) via email or SMS.
8. Contact Us
For any shipping-related inquiries, please contact us at:
📧 [email protected]