Shipping Policy

At Cielo Wanders, we strive to deliver your travel products efficiently and securely. Please review our shipping policy below.

1. Shipping Locations

  • We currently ship to selected locations. Please check availability at checkout.
  • We do not offer international shipping at this time.

2. Processing Time

  • Orders are processed within 1-3 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

  • Estimated delivery time varies based on location:
    • Local deliveries: 3-5 business days
    • Regional deliveries: 5-10 business days
  • Delivery delays may occur due to unforeseen circumstances such as weather, holidays, or logistical issues.

4. Cash on Delivery (COD) Policy

  • We only accept Cash on Delivery (COD) as a payment method.
  • Customers must pay the full amount to the delivery agent upon receiving the order.

5. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before placing an order.

6. Failed Deliveries & Incorrect Address

  • If an order is returned due to an incorrect address or failure to receive the package, the customer may be responsible for additional shipping costs.
  • Please ensure accurate shipping details before confirming your order.

7. Tracking Information

  • Once your order is shipped, you may receive tracking details (if applicable) via email or SMS.

8. Contact Us

For any shipping-related inquiries, please contact us at:
📧 [email protected]