Terms & Conditions

Welcome to Cielo Wanders! By accessing or using our website and purchasing our travel products, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

Cielo Wanders provides high-quality travel products and accessories. These Terms and Conditions govern the use of our website and services.

2. Orders & Payment

  • We only accept Cash on Delivery (COD) as our payment method. No online payments are available at this time.
  • Orders are confirmed upon placing a request, and payment is made at the time of delivery.
  • We reserve the right to cancel or refuse orders if fraudulent activity is suspected.

3. Shipping & Delivery

  • Orders are processed and shipped within the estimated delivery timeframe provided at checkout.
  • Delivery times may vary based on location and unforeseen circumstances.
  • Customers must provide accurate shipping details. We are not responsible for undelivered orders due to incorrect addresses.

4. Returns & Refunds

  • Due to the nature of our business, we do not accept returns or offer refunds unless the product is defective or damaged upon delivery.
  • If you receive a damaged item, please contact us at [email protected] within 48 hours of delivery with photos of the product.

5. Product Availability & Pricing

  • Prices and product availability are subject to change without notice.
  • We strive to display accurate product descriptions, but we do not guarantee that all product details are error-free.

6. Limitation of Liability

  • Cielo Wanders is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our liability is limited to the total amount paid for the purchased product.

7. Intellectual Property

  • All website content, including logos, images, and text, is the property of Cielo Wanders and may not be used without permission.

8. Privacy & Data Protection

  • We collect and store customer information only for order processing and communication purposes.
  • For more details, please refer to our Privacy Policy.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
📧 [email protected]