Privacy Policy

Cielo Wanders values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our travel products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, shipping address, and email address when you place an order.
  • Transaction Information: Details of purchases made through our cash-on-delivery payment method.
  • Communication Data: Any information provided when contacting us via email or customer support.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your order status and customer service inquiries.
  • Improve our products and services.
  • Send promotional offers (if you have opted in).

3. Cash on Delivery Policy

Cielo Wanders offers only cash on delivery (COD) as the payment method. No online payments are accepted at this time.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data. However, no online transaction is 100% secure, and we encourage customers to take precautions when sharing their information.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted service providers, such as shipping companies, to fulfill orders.

6. Opt-Out & Contact Information

You can opt out of promotional emails or request data deletion by contacting us at [email protected]. Please allow up to 7 business days for processing your request.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.For any questions or concerns, please contact us at:
📧 [email protected]